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I live on North Carolina and my son is in college in New York and working in Hartford this semester. He was driving from NY to CT when his car broke down on a sunday night. Not knowing anything about the area I googled and found Bill's Automotive so he had the car towed there. I called them the next morning and told them what happened and they checked out the car and in a few hours told us what it needed and started the repair. We were kept informed during the repair process. The customer service was great. I would recommend them to anyone in the area. Thank you Joe and Cody.
Great service, explained everything in detail, including providing pictures of the broken part that needed to be fixed!
Always honest and helpful. They apply any discounts they can offer automatically, without hesitation. they have never done anything shady or mistrustful. I respect their knowledge and honest assessment of work
Great service as always!
Amazing service overall. Great client service. And I really appreciate their adorable dog, Gus!
I was very satisfied with the repair to my vehicle. It was done on schedule and very close to the estimate. Joe also pointed out to me that the engine protecting shroud was missing! I am lucky I didn't have damage done to the underside of the vehicle which makes me wonder why previous repair stations and oil change places never bought that to my attention. I wouldn't hesitate to recommend Bill's Auto to anyone looking for a reputable establishment to deal with.
Outstanding service from beginning to the end.
Professional, Efficient, Highly recommend
Bill’s Automotive are knowledgeable, fair and honest. My experiences there have always been excellent. I highly recommended this shop to anyone.
Great service at a reasonable price!