Hartford Auto Repair

Excellent service, good communication

I wouldn’t recommend anyone else! I lived in CT from 2019-2021. I was having car trouble and was referred to Joe by another mechanic. He and his team worked quickly and got me back on the road in no time. I recently moved back. When I started having car trouble again, I didn’t bother taking my car to anyone else. He truly goes above and beyond to make sure I understand what the problem is, how it needs to be fixed, and what to expect it to cost.

Joe and his team always do a great job on my car and provide excellent customer service.

I am completely satisfied with the advice given as well as the service for my vehicle.I appreciate that things were based on an abundance of safety for me,as well as my passengers and the public.I had major issues needed to be taken care of and Joe indeed handled it.I am forever grateful for his expertise.

The service at Bill's span not just during normal business hours, but off the clock as well. Not many businesses can say that anymore. I am a longtime Hartford teacher and journey into the city to go to school daily. This morning my commute took a turn and I got a flat just as I was exiting the connector onto Prospect. I was lucky enough to not only safely exit the ramp and pull over, but the owner Joe was driving a few cars behind me and saw my situation. WITHOUT questions asked, jumped out of his car, handed me his card so I knew who he was, and changed my tire. If this is the type of service they provide off the clock, I can only imagine the service during work hours. I was able to make it to school in time for the students and his kindness really spoke volumes I can guarantee that my family and others at my school will go to Bill's next time they are in need of auto service. Thank you so much Joe. I appreciate your help and kindness. There should be more people like you in the world.

Great service and honest advice.

Joe and his guys took great care of my Subaru and got the work done professionally and timely! Will definitely be back! It’s not easy going into a mechanic shop as a woman with no knowledge on vehicles, but I felt comfortable and am able to trust these guys! Thank you again!

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