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It was a real pleasure doing business with Bill's Automotive. They are a team of honest and true professionals who do great work at a fair price. They quickly analyzed the problem with my vehicle, communicated what it would take to do the repair and how long it would take. They went the extra mile and sent me a video via internet of the problem. True to there word the repair was completed in a timely manner. They do great work.
Ross & Joe are fabulous. Articulate, smart, knowledgeble, factual, clear and customer and service oriented. Best I've dealt with in over 25 years. Additionally, the computer software that dipicts the problems and solutions is outstanding.
This is my 2nd time bringing my M3 for servicing and once again received exceptional customer service. An email reminder was sent prior to visit. Thorough check of vehicle provided, along with full report of findings, was impressive. Will continue to use their services in the future.
Ross and Joe are great to work with. I am very please with the diagnosis of the problem and the options presented for repair.
They did everything I asked quickly and effectively, not to mention inexpensively.
Bill's once again provided a level of service and quality that I haven't found anywhere else. I trust their judgement and skill in both repairs and routine maintainence.
Service is second to none. Joe is thorough and exceptional.
Always a great visit and a learning experience, Feels like family.
My Subaru would not start when leaving work and I called before being towed to Bill's. They were very attentive and explained everything they did. I highly recommend using them.
Love the photos of the shop floor. Next time I come, I want to have brunch on that floor. --Chris