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Called in the morning and had the car back by mid afternoon.
Even for just a quick oil change, the staff went above and beyond to give me an honest evaluation and explanation of the condition of my car. I will be going back.
I had a great experienc e at Bill's Automotive. Ross was patient and good at explaining everything. I will be bringing my car into Bill's for oil changes from now on.
I was taken aback by the service at Bill's. It was excellent. So glad I purchased the Living Social deal because I would have missed out on much more than a great price. They've definitely gained a customer in me!
Great service, great customer relations, great price! Thanks Bill and Ross!
Went in w/o appt when a warning light went on. Offered me a ride to my office. Responsive; tested the diagnosis they made before doing the repair. I had my car back by the end of the day.
They people at Bill's automotive are very nice anc courteus. I had an issue with my vehicle and they looked at it that day, but did not do any unneccessary work. I appreciate all their help
It was a real pleasure doing business with Bill's Automotive. They are a team of honest and true professionals who do great work at a fair price. They quickly analyzed the problem with my vehicle, communicated what it would take to do the repair and how long it would take. They went the extra mile and sent me a video via internet of the problem. True to there word the repair was completed in a timely manner. They do great work.
Ross & Joe are fabulous. Articulate, smart, knowledgeble, factual, clear and customer and service oriented. Best I've dealt with in over 25 years. Additionally, the computer software that dipicts the problems and solutions is outstanding.
This is my 2nd time bringing my M3 for servicing and once again received exceptional customer service. An email reminder was sent prior to visit. Thorough check of vehicle provided, along with full report of findings, was impressive. Will continue to use their services in the future.