I was very pleased with my experience at Bill's Automotive. I work at Hartford Hospital and it was convenient to drop my car off in the morning and pick it up later in the day. I was impressed that everyone (from the person who picked up the phone to the person who fixed my car and called me back) was very kind and knowledgeable and explained the problem, why it happened, and what to look for in the future. I have already recommended them to other people. Thank you!