I was on passing through CT on my way to Boston when my vehicle broke down in Hartford. I had it towed to New Country BMW. After the dealer provided an initial wrong diagnosis, then later hit me with some exorbitant fee to fix the actual malfunction, I called Bills Automotive. Bills took care of the towing from dealer to their shop and had my vehicle repaired within 24 hours. In addition to their efficiency and their competitive pricing, what impressed me more was the constant updates that I received in regard to the work that they were performing. Unfortunately, I am not a Hartford resident, otherwise I would have made this shop my new home.
George, I'm sorry that it took a bad experience to get your here. I'm glad that everything seemingly has worked out. I hope that your trip goes smooth here in a few weeks!
- Bill's Automotive